Last Updated: November 13, 2024
ProDigi IT Consulting and Management Services Ltd. (“ProDigi,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard the information you provide when you interact with our website, services, and team. Our operations are based in Alberta, Canada, and Kingston, Jamaica, and we are dedicated to ensuring that your data is handled responsibly in accordance with applicable privacy laws.
1. Information We Collect
We may collect personal information directly from you or through automated processes when you interact with our website or use our services. This information may include:
- Personal Identification Information: such as name, contact details (email address, phone number), and job title.
- Technical Information: including IP address, browser type, device information, and browsing behavior.
- Business Information: details related to your organization, job function, and areas of interest within our services.
- Financial Information: billing and payment information, if relevant to our service engagement.
2. How We Use Your Information
The information we collect is used for purposes including, but not limited to:
- Service Delivery: Providing our IT consulting services, including Digital Transformation, Data Privacy Programme Implementation, and Virtual Project Management.
- Customer Support: Responding to inquiries, troubleshooting, and offering support for our clients and users.
- Marketing and Communication: Sending updates, promotional materials, and other information that may be of interest to you. You may opt out of marketing communications at any time.
- Legal Compliance: Ensuring compliance with applicable laws and regulations, including data privacy and security requirements.
- Improvement of Services: Analyzing usage patterns to improve the quality of our services and enhance the user experience on our website.
3. Data Security and Protection
At ProDigi, we prioritize the protection of your personal information. We use industry-standard security measures, including encryption, secure servers, and restricted access protocols, to safeguard data from unauthorized access, disclosure, alteration, or destruction. However, please note that no transmission of information over the internet is entirely secure, and we cannot guarantee absolute data security.
4. Sharing and Disclosure of Information
We do not sell or rent your personal information to third parties. However, we may share information in specific circumstances, including:
- Service Providers: Engaging trusted third-party vendors who assist us in delivering our services (e.g., cloud hosting, data analytics, and payment processing) while adhering to confidentiality and security requirements.
- Legal Requirements: Disclosing information as necessary to comply with legal obligations, including responding to lawful requests by government authorities.
- Business Transfers: In the event of a merger, acquisition, or other business transaction, your information may be transferred as part of the transaction.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When no longer needed, we securely delete or anonymize your data.
6. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Access: Requesting access to the information we hold about you.
- Correction: Requesting corrections to inaccurate or incomplete information.
- Deletion: Requesting the deletion of your personal information, subject to legal limitations.
- Restriction: Requesting a restriction on the processing of your data.
- Opt-Out: Opting out of marketing communications at any time.
If you would like to exercise any of these rights, please contact us as detailed below.
7. International Data Transfers
As an international company with locations in both Canada and Jamaica, your personal information may be transferred across national borders. We take steps to ensure that international data transfers comply with applicable data protection regulations.
8. Changes to This Privacy Policy
ProDigi reserves the right to update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other factors. When updates are made, the revised policy will be posted on this page, and the “Last Updated” date will be modified accordingly.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
ProDigi IT Consulting and Management Services Ltd.
Canada Office: 822 Lawrence CRT NW, Edmonton, Alberta, T6R 3M3, Canada.
Jamaica Office: St. Andrew, Kingston 8, Jamaica.
Email: contact@getprodigi.com
Thank you for trusting ProDigi with your data. We are committed to protecting your privacy and helping you navigate the complexities of technology and data security confidently.